Frequently Asked Questions

Questions?

We have answers.

SafeSwap is a reliable, decentralized protocol. At release, SafeSwap will support atomic swaps, which allows a user to swap a token from one blockchain to another.

For example, a user can swap SHA-VIP180 for SHA-ERC20.

Launch the SafeSwap platform. Make sure the wallets on the outgoing and receiving blockchain have enough gas for transactions.

  1. Choose the blockchains you want to swap between
  2. Connect the wallets
  3. Choose the token and fill in the amount you want to swap
  4. Confirm the Swap & affirm the swap needs to be done on the same device
  5. Create Swap & confirm with your wallet
  6. Claim funds & confirm with your wallet (within 4 hours)

The SafeSwap web app is accessible via mobile phones. On release, Venly (VeChain and Polygon blockchains) and WalletConnect (Ethereum blockchain) are the only supported mobile wallets.

No, SHA tokens are only required if you are swapping SHA tokens. SafeSwap uses SHA tokens in the background. Each swap and each listing adds rewards that are distributed among the SHA node holders.

SafeSwap users pay for swaps in native gas tokens of the blockchains involved in the swap. For example Ethereum uses ETH as gas, VeChain uses VTHO.

This fee is automatically calculated based on live gas prices and is fully used to initiate the atomic swap on the source blockchain and to claim the swapped tokens on the destination blockchain.

For every swap made on SafeSwap the user will also be charged a small premium known as the SafeSwap platform fee.

The SafeSwap platform fee will automatically be calculated and added to the total fee before a user initiates the swap.

Here’s a list of the different SafeSwap platform fees charged based on the blockchains involved:

  • Ethereum: 1% platform fee
  • VeChain: 5% platform fee
  • Binance Smart Chain: 5% platform fee
  • Polygon: 5% platform fee

ℹ️ SafeSwap platform fees are paid in the same token as used for gas during the swap.

Transactions can fail or become stuck if there is congestion in the blockchain. If this occurs, please cancel the transaction and try again. Another reason is if there is not enough gas in the outgoing or receiving wallet.

After 4 hours you can connect your wallet and go to My Swaps and reclaim the tokens to the wallet.

After 4 hours you can connect your wallet and go to My Swaps and reclaim the tokens to the wallet.

No, SafeSwap does not have a token. SafeSwap uses Safe Haven’s SHA tokens in the background; each swap and each listing adds rewards that are distributed among the SHA node holders. Any other tokens are not related to this DEX platform.

To ensure high quality swaps, verified partners that have undergone extensive security and third-party audit measures are supported. To become a verified partner, please submit an inquiry to https://safeswap.io/listing

Please submit an inquiry to https://safeswap.io/listing

Due to the nature of atomic swaps, third-party or user liquidity is not required. This ensures users an almost 24/7 experience with no liquidity required.

An atomic swap is a swap smart contract that allows the user to swap tokens from one blockchain to another, creating interoperability. For example, a user can swap SHA-VIP180 for SHA-ERC20.

Atomic swaps are a one-to-one swap protocol, thus token value is not considered.

These include any blockchains that are compatible with Ethereum Virtual Machines. If a project is a fork of Ethereum, there is a good chance it is considered an EVM based blockchain. Supported blockchains on launch are Ethereum, MATIC/Polygon, Binance Smart Chain, and VeChain.